Viosk, Public Information Kiosk with Videophone

While helping Intel create new uses for its ProShare videoconferencing product, I had two projects converge into a single product idea that I called a Viosk.

It’s a computer kiosk for customer service than contains a web browser and video conferencing. The customer and a service representative can see each other by video and share the browser window. For the two banks that were interested in this, it allowed helping customers at unmanned branches to complete forms while maintaining a more personable relationship.

The product got some attention in its day. It was shown at a national banking conference, made the local evening news and the city paper.

To create Viosk I used VB. I still maintain units in Washington, Oregon and Missouri.